Cheapair
Cheapair Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cheapair has 1.7 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Cheapair to a friend or colleague.
- Rating Distribution
Pros: To talk with some one is that too much, Good price, Affordable.
Cons: Booking problems, Companys no refund policy no recourse with the airline, No phone contact.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cheapair has 1.7 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
8% of users would likely recommend Cheapair to a friend or colleague.
- Rating Distribution
Pros: To talk with some one is that too much, Good price, Affordable.
Cons: Booking problems, Companys no refund policy no recourse with the airline, No phone contact.Recent recommendations regarding this business are as follows: "Go elsewhere.directly to the airline", "Stay away from them! Book directly with the airlines", "I would recommend CheapAir to anyone willing to book a flight.", "Never use CheapAir!", "Never use them!".
Most users ask Cheapair for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Cheapair Reviews
"Visa request"
Good evening, My name is Erlin Nelson and I am currently living in Massachusetts. I would like to travel to Cuba by the end of this month. Could you please...
"I bought an airfare from cheap air I thought I had a ticket that was valid. Apparently not I went to the Breezes Air counter had no record of my reservation. I could not board my flight becauticket."
Terrible had to re book my flt with breezes they had no record of my flight from Cheap Air . Couldn't fly out had to pay double the next day for a ticket.
Franklin, North Carolina
I bought flight insurance through them which they did not honor when I had to cancel due to an emergency
They would not even negotiate and said it was the fault of the airline although CheapAir pocketed the money.
User's recommendation: Go elsewhere...directly to the airline
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wenonah, New Jersey
Suitcase
Information about the weight of suitcases and what grade is my ticket, which I don't know what is the economy grade for my ticket
Portland, Oregon
Over charged for everything
Nothing. I tried to get a refund and they said it was for taxes, etc.
Ill never use them again! Total rip off!
User's recommendation: Stay away from them! Book directly with the airlines
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Quisiera saber por favor que tipo de equipaje...
Quisiera saber por favor que tipo de equipaje incluye. La tarifa de 848 dolares en la ruta Lima, San Francisco, San Francisco, Orlando Orlando Lima
Miami, Florida
I bought an airfare from cheap air I thought I had a ticket that was valid. Apparently not I went to the Breezes Air counter had no record of my reservation. I could not board my flight becauticket.
Terrible had to re book my flt with breezes they had no record of my flight from Cheap Air . Couldn't fly out had to pay double the next day for a ticket.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVisa request
Good evening,
My name is Erlin Nelson and I am currently living in Massachusetts. I would like to travel to Cuba by the end of this month. Could you please tell me where I can get a visa in order to board an 'American Airlines' plane from Logan Airport, Boston to Havana, Cuba?
Preferred solution: Information about the way to get visa on my passport before traveling to Cuba.
User's recommendation: I would recommend CheapAir to anyone willing to book a flight.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Mount Maunganui, Bay Of Plenty
Change to lite to value fare
Your reservation has been confirmed.
Booking Confirmation Number -
8643****
Booked On: Tue, Jul 16, 2024
I fully paid off my tickets on the above booking confirmation number and have already travelled yesterday but I can see that you have charged me an extra amount of US117 today for a declined booking number 8643**** which I havent used.Please advise me how I was charged for a declined booking which I havent used, thanks. Regards Babita Mala
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerConfirmation
Can you confirm the departure time? Booking number 341102**** is for American Eagle Piedmont Airlines. Thank you.
Preferred solution: Departure confirmation
Hyattsville, Maryland
Somethings are beyond their control
Had to change my flight, but I think I paid too much I would think, even though the price of lot cheaper and somewhere else they should be more flexible with changing flights I Don so you would get a lot more customers because people talk amongst themselves and the best advertising is the word of mouth between friends and family members
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have questions that can only be answered by a live representative
I'd like to speak with someone about booking a flight on KoreanAir from Mactan International Airport, Cebu, to South Korea, with a connecting flight on Delta to Detroit, Michigan. It's important that my wife takes the same flight my children and I took this time last year.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGood a email saying that the flights are canceled
Need to know if my flight is still good. The booking # is 242104****, booked on May 8th and it is for July 3, 2024, to return on July 16, 2024.
It's leaving BDL and going to Arizona PHX, and on the 16th of July, 2024, leaving PHX and returning to BDL.
I have layovers on both trips. I really need to know what's going on.
Preferred solution: My flight that was confirmed
Baltimore, Maryland
To change my flight
I need some one to call me I have send out email and no reply I want to change my ticket I have a flight in 1 weeks
Still waiting for that call ?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to serve subpoena
My ex-husband has been a CheapAir customer since 2013. I need his account records (flights, payment methods, etc).
My divorce attorney has been attempting to have a subpoena served since September 2023. My attorney's process server just sent the following msg, "...We are getting nowhere with them. The location will not return our calls or respond to emails that we have sent.
We are currently at an impasse." Not being able to serve a valid subpoena on a confirmed customer in an active divorce case is seems illegal. Please advise
- No physical address means no way to subpoena records
Preferred solution: the ability to serve a valid subpoena and receive complete account details
Travel Agencies Expert Talks
Travel Tips: Airbnb VS Traditional Renting
Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbia, Pennsylvania
Need to speak with someone about seating and baggage.
Need to speak to someone not able to get a live person. I would like yo know my seats as well as how much bagge will cost me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrooks
Our flights were cancelled and they required us to pay $75 each to get our $367 back. That is called robbery. We paid Cheapair directly to book a flight with Spirit and because the flight was booked with their credit card Spirit would only credit their card
- Crooks
Preferred solution: Full refund
User's recommendation: Never use them!
Rowlett, Texas
To receive a refund on a Spirit Flight that was cancelled
They refused to give us a full refund for the cancelled flight for my wife and I. They wanted to charge us $75 for each flight or $150 to get remaining amount.
Cost was $367.
The is robbery. We ended up having to pay for airport hotel, meals and flights on another airline next day to get home costing us over $900 more.
User's recommendation: Never use CheapAir!
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Don't forget to get all of your affairs in order before you head for Cuba ; it may well be the last anyone ever sees of you.