Contact Cheapair Customer Service
Cheapair Phone Numbers and Emails
Toll-Free Number:
-
(800) 243-2724
Customer Service:
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(818) 436-3320
Cheapair Emails:
How to Contact Cheapair?
Most Popular Number:
| Total calls: 1 081 | Issues resolved: 44 | Last call: Apr 24, 2025 |
Cheapair Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheapair Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheapair is 8002432724. 69% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Cheapair may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Cheapair Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Cheapair is 8002432724. 69% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 45% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.
Be prepared for the call as Cheapair may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.
People call Cheapair mainly because of return/ replace, request for information and activation/ cancellation.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Cheapair is help@cheapair.com. 57% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Cheapair Website:
Cheapair Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8 a.m. - 12 a.m. (EST)
Saturday: 9 a.m. - 9 p.m. (EST)
Sunday: 10 a.m. - 9 p.m. (EST)
How Good is Cheapair's Customer Service?
no issues with customer service; the problem is the fingerprint on the app
It’s fast to book but I hope they would answer directly
Horrible
They never pick up the phone but customer service always sends you a number to call for any questions
I am still waiting for a response. I am trying to book a flight using a voucher BEFORE prices go up!!
I still need help
Summary of Cheapair Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Cheapair?
Return/ Replace Question:
- “Change flight”
- “Change booking”
- “Change reservation”
Request for Information Question:
- “About a flight I just book”
- “I need to talk to someone”
- “Discuss with my booking”
Activation/ Cancellation Question:
- “Cancel”
- “Accidental cancellation”
- “Cancellation”
Payments and Charges Question:
- “Issue with payment”
- “Flight credit”
- “Over charged me”
Product/ Service Question:
- “Buy ticket”
- “I have credit from CheapAir that I haven't used. So, I want CheapAir to book a flight for me”
- “Kass city andtheSaints footballgame”
Refund Question:
- “Unresolved refund request”
- “Refund”
- “I need a refund”
Shipping and Delivery Question:
- “Not received itinerary confirmation for United flight on March 14”
- “Have not received any of my refunds”
- “My flight from LAX to Manila was delayed flight OZ2031. My American Airlines connecting flight from Philadelphia to LAX would not allow to check in our bags Flight 2016 from Philadelphia to Manila”
Account Question:
- “Account deta”
- “I bought a ticket and my account was charged twice”
- “To see if account is paid off”
Staff Question:
- “Manager my trip”
- “Customer service”
- “Customer services”
Cards Question:
- “Declined card”
- “My credit card not going through”
- “Flight price on my credit card I rescheduled my flights”
Website/ Application Question:
- “Your site locked up on me and I can't pay for the seats on my”
Other Question:
- “Play”
- “Mistakely did a reservation”
- “Did a date mistake for reservation”
Compare Cheapair Customer Service To
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